Help and answers

# Frequently asked questions

Answers about RetailVerify, the test framework, the packages, and platforms.

## The test framework

- ### Which environments are suitable for testing?

The test automation team schedules and tracks the environment setup, so the software and hardware configuration fits your testing needs.
- ### How do you maintain existing test cases?

We continuously review, analyse, and update test cases to keep them current and effective.

[Explore what we offer](/what-we-offer)

## Packages

- ### Which platforms do the packages work on?

Every platform we support: Salesforce Commerce Cloud, BigCommerce, Shopify, Adobe Commerce, and commercetools.
- ### How do I choose a package?

Light covers the essentials for startups and small stores. Advanced adds category, search, payment, cart, and wishlist testing for growing businesses. Ultra adds A/B, performance, load, and error testing for high-volume stores. Contact us if you are unsure.

[Compare packages](/packages)

## Platforms and reports

- ### Which e‑commerce platforms do you work with?

Salesforce Commerce Cloud, BigCommerce, Shopify, Adobe Commerce (formerly Magento), and commercetools. Our automated test framework and packages work on all of them.
- ### Do I get reports?

Yes. Scheduled reports cover testing outcomes and areas for improvement, focused on the metrics most relevant to your business.
- ### Who is the test framework for?

Quality assurance teams, project managers, e‑commerce businesses, and developers who want faster testing cycles and early feedback on broken features.

[See supported platforms](/platforms)

## Still have a question?

[Contact us](/contact) [Book a demo](/book-a-demo)