Help and answers
Frequently asked questions
Answers about RetailVerify, the test framework, the packages, and platforms.
The test framework
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Which environments are suitable for testing?
The test automation team schedules and tracks the environment setup, so the software and hardware configuration fits your testing needs.
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How do you maintain existing test cases?
We continuously review, analyse, and update test cases to keep them current and effective.
Packages
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Which platforms do the packages work on?
Every platform we support: Salesforce Commerce Cloud, BigCommerce, Shopify, Adobe Commerce, and commercetools.
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How do I choose a package?
Light covers the essentials for startups and small stores. Advanced adds category, search, payment, cart, and wishlist testing for growing businesses. Ultra adds A/B, performance, load, and error testing for high-volume stores. Contact us if you are unsure.
Platforms and reports
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Which e‑commerce platforms do you work with?
Salesforce Commerce Cloud, BigCommerce, Shopify, Adobe Commerce (formerly Magento), and commercetools. Our automated test framework and packages work on all of them.
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Do I get reports?
Yes. Scheduled reports cover testing outcomes and areas for improvement, focused on the metrics most relevant to your business.
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Who is the test framework for?
Quality assurance teams, project managers, e‑commerce businesses, and developers who want faster testing cycles and early feedback on broken features.